.page-faq {
  --faq-shadow: 0 16px 38px rgba(0, 0, 0, 0.42);
  display: block;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding: 26px 0 10px;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 28px;
  margin-top: 18px;
}

.page-faq .faq-hero h1 {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-weight: 800;
  font-size: 30px;
  line-height: 1.28;
  letter-spacing: -0.01em;
  color: var(--warm);
}

.page-faq .faq-hero__lede {
  margin: 16px 0 0;
  max-width: 40ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .faq-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stat {
  padding: 14px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: linear-gradient(160deg, rgba(46, 58, 74, 0.55), rgba(26, 31, 39, 0.92));
}

.page-faq .faq-stat__num {
  display: block;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 22px;
  line-height: 1.15;
  color: var(--gold);
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 6px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--mist);
}

/* ---------- 快速定位条 ---------- */
.page-faq .faq-jump {
  position: sticky;
  top: 0;
  z-index: 30;
  margin-top: 14px;
  background: rgba(15, 18, 22, 0.92);
  backdrop-filter: blur(10px);
  border-top: 1px solid var(--line-soft);
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .faq-jump__inner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-jump__inner::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-jump__label {
  flex: none;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--gold);
}

.page-faq .faq-jump__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-jump__link {
  display: inline-block;
  white-space: nowrap;
  padding: 6px 14px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-pill);
  font-size: 13px;
  color: var(--mist);
  text-decoration: none;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  color: var(--cyan);
  border-color: rgba(79, 209, 197, 0.5);
}

.page-faq .faq-jump__link.is-current {
  color: var(--gold);
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.1);
}

/* ---------- 区块公共 ---------- */
.page-faq .faq-block {
  scroll-margin-top: 74px;
}

.page-faq .faq-block .section-head__note {
  margin-top: 12px;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-inline-note {
  margin: 18px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--mist);
}

/* ---------- 四栏折叠目录 ---------- */
.page-faq .faq-fold {
  margin-top: 4px;
  display: grid;
  gap: 10px;
}

.page-faq .faq-fold .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-fold .accordion__trigger {
  display: flex;
  flex-wrap: wrap;
  gap: 4px 12px;
  align-items: baseline;
  width: 100%;
  padding: 16px 18px;
  border: 0;
  background: none;
  color: var(--warm);
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-fold .folio {
  font-size: 12.5px;
  color: var(--gold);
}

.page-faq .faq-fold__name {
  font-size: 16px;
  font-weight: 700;
}

.page-faq .faq-fold__hint {
  flex-basis: 100%;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
}

.page-faq .faq-fold .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-fold .accordion__item--key {
  background: linear-gradient(135deg, var(--wine), var(--wine-lift));
  border-color: rgba(232, 206, 122, 0.4);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-fold .accordion__item--key .folio {
  color: var(--gold-glow);
}

.page-faq .faq-fold .accordion__item--key .faq-fold__hint {
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-fold .accordion__item--key .accordion__panel p {
  color: rgba(237, 233, 227, 0.86);
}

/* ---------- 四步排查卡 ---------- */
.page-faq .steps {
  display: grid;
  gap: 14px;
  margin-top: 26px;
}

.page-faq .step-card {
  position: relative;
  padding: 20px 20px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-lg);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .step-card::before {
  content: "";
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 3px;
  background: linear-gradient(180deg, var(--gold), rgba(201, 162, 39, 0));
  opacity: 0.75;
}

.page-faq .step-card__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 13px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-card__title {
  margin: 8px 0 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--warm);
}

.page-faq .step-card__text {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .step-card__pass {
  margin: 14px 0 0;
  padding: 10px 14px;
  border-radius: var(--r-sm);
  border-left: 2px solid var(--cyan);
  background: rgba(46, 58, 74, 0.5);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .step-card__passtag {
  display: block;
  margin-bottom: 4px;
  font-size: 11.5px;
  letter-spacing: 0.14em;
  color: var(--cyan);
}

.page-faq .step-card .checklist {
  margin-top: 14px;
}

.page-faq .step-card .checklist__item {
  width: 100%;
  padding: 9px 16px;
  border: 1px dashed var(--line-steel);
  border-radius: var(--r-pill);
  background: transparent;
  color: var(--mist);
  font-size: 13.5px;
  text-align: left;
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .step-card .checklist__item::before {
  content: "○ ";
}

.page-faq .step-card .checklist__item:hover {
  color: var(--warm);
  border-color: var(--line-gold);
}

.page-faq .step-card .checklist__item[data-done] {
  border-style: solid;
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.12);
  color: var(--gold-glow);
  box-shadow: 0 0 18px rgba(232, 206, 122, 0.16);
}

.page-faq .step-card .checklist__item[data-done]::before {
  content: "✓ ";
  color: var(--gold);
}

/* ---------- 图片容器 ---------- */
.page-faq .faq-figure {
  margin: 30px 0 0;
  border-radius: var(--r-lg);
  overflow: hidden;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 表格 ---------- */
.page-faq .table-scroll {
  margin-top: 24px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow-x: auto;
}

.page-faq .table-scroll .data-table {
  margin: 0;
  min-width: 560px;
}

/* ---------- 回退步骤轨 ---------- */
.page-faq .step-rail {
  margin: 4px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.page-faq .step-rail__item {
  padding: 16px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(26, 31, 39, 0.72);
}

.page-faq .step-rail__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 12.5px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-rail__title {
  margin: 6px 0 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--warm);
}

.page-faq .step-rail__text {
  margin: 6px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--mist);
}

/* ---------- 额度查询路径 ---------- */
.page-faq .quota-path {
  margin: 22px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 10px;
}

.page-faq .quota-path li {
  display: flex;
  gap: 12px;
  align-items: baseline;
  padding: 12px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.4);
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .quota-path .folio {
  flex: none;
  color: var(--gold);
}

/* ---------- 问答手风琴 ---------- */
.page-faq .faq-qa {
  margin-top: 22px;
  display: grid;
  gap: 10px;
}

.page-faq .faq-qa .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-qa .accordion__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  width: 100%;
  padding: 16px 18px;
  border: 0;
  background: none;
  color: var(--warm);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-qa__arrow {
  flex: none;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--cyan);
  border-bottom: 2px solid var(--cyan);
  transform: rotate(45deg);
  transition: transform 0.2s ease;
}

.page-faq .faq-qa .accordion__item[data-open] .faq-qa__arrow {
  transform: rotate(-135deg);
}

.page-faq .faq-qa .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

/* ---------- 转人工 ---------- */
.page-faq .faq-help {
  display: grid;
  gap: 22px;
  padding: 26px 22px;
  border: 1px solid rgba(201, 162, 39, 0.28);
  border-radius: var(--r-lg);
  background: linear-gradient(150deg, rgba(123, 30, 43, 0.55), rgba(26, 31, 39, 0.95) 58%);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-help .section-head__note {
  margin-top: 12px;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.82);
}

.page-faq .faq-help__list {
  display: grid;
  gap: 10px;
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-help__list li {
  display: flex;
  flex-wrap: wrap;
  gap: 4px 14px;
  align-items: baseline;
  font-size: 14px;
  color: rgba(237, 233, 227, 0.72);
}

.page-faq .faq-help__list strong {
  font-family: var(--font-mono);
  font-weight: 500;
  font-size: 15px;
  color: var(--gold-glow);
  word-break: break-all;
}

.page-faq .faq-help__hours {
  margin: 16px 0 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.72);
}

.page-faq .faq-help .btn {
  margin-top: 20px;
}

.page-faq .faq-help__panel {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(15, 18, 22, 0.58);
}

.page-faq .faq-help__panel-title {
  margin: 0 0 12px;
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}

.page-faq .faq-help__checklist {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--warm);
}

/* ---------- 桌面端 ---------- */
@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 42px 0 16px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 48px;
    align-items: end;
    margin-top: 22px;
  }

  .page-faq .faq-hero h1 {
    font-size: 48px;
    max-width: 16ch;
  }

  .page-faq .faq-hero__lede {
    font-size: 17px;
  }

  .page-faq .faq-jump__inner {
    padding: 12px 0;
  }

  .page-faq .steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
    margin-top: 34px;
  }

  .page-faq .steps .step-card:nth-child(even) {
    transform: translateY(24px);
  }

  .page-faq .faq-help {
    grid-template-columns: minmax(0, 1.3fr) minmax(0, 0.9fr);
    align-items: start;
    padding: 34px 30px;
    gap: 30px;
  }
}

@media (min-width: 1100px) {
  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-faq .step-card {
    padding: 22px 20px 20px;
  }

  .page-faq .step-card::after {
    content: "";
    position: absolute;
    top: 27px;
    left: -18px;
    width: 18px;
    height: 1px;
    background: var(--line-gold);
  }

  .page-faq .step-card:first-child::after {
    display: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .steps .step-card:nth-child(even) {
    transform: none;
  }
}
</main>

.page-faq {
  --faq-shadow: 0 16px 38px rgba(0, 0, 0, 0.42);
  display: block;
}

.page-faq .faq-hero {
  padding: 26px 0 10px;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 28px;
  margin-top: 18px;
}

.page-faq .faq-hero h1 {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-weight: 800;
  font-size: 30px;
  line-height: 1.28;
  letter-spacing: -0.01em;
  color: var(--warm);
}

.page-faq .faq-hero__lede {
  margin: 16px 0 0;
  max-width: 42ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .faq-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stat {
  padding: 14px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: linear-gradient(160deg, rgba(46, 58, 74, 0.55), rgba(26, 31, 39, 0.9));
}

.page-faq .faq-stat__num {
  display: block;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 22px;
  line-height: 1.15;
  color: var(--gold);
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 6px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--mist);
}

.page-faq .faq-jump {
  position: sticky;
  top: 0;
  z-index: 30;
  margin-top: 14px;
  background: rgba(15, 18, 22, 0.92);
  backdrop-filter: blur(10px);
  border-top: 1px solid var(--line-soft);
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .faq-jump__inner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-jump__inner::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-jump__label {
  flex: none;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--gold);
}

.page-faq .faq-jump__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-jump__link {
  display: inline-block;
  white-space: nowrap;
  padding: 6px 14px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-pill);
  font-size: 13px;
  color: var(--mist);
  text-decoration: none;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  color: var(--cyan);
  border-color: rgba(79, 209, 197, 0.5);
}

.page-faq .faq-jump__link.is-current {
  color: var(--gold);
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.1);
}

.page-faq .faq-block {
  scroll-margin-top: 76px;
}

.page-faq .faq-block .section-head__note {
  margin-top: 12px;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-inline-note {
  margin: 18px 0 0;
  max-width: 60ch;
  font-size: 14px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-fold {
  margin-top: 4px;
  display: grid;
  gap: 10px;
}

.page-faq .faq-fold .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-fold .accordion__trigger {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 12px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-fold__name {
  font-size: 16px;
  font-weight: 700;
}

.page-faq .faq-fold__hint {
  flex-basis: 100%;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
}

.page-faq .faq-fold .folio {
  color: var(--gold);
  font-size: 13px;
}

.page-faq .faq-fold .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-fold .accordion__item--key {
  background: linear-gradient(135deg, var(--wine), var(--wine-lift));
  border-color: rgba(232, 206, 122, 0.35);
}

.page-faq .faq-fold .accordion__item--key .folio {
  color: var(--gold-glow);
}

.page-faq .faq-fold .accordion__item--key .faq-fold__hint {
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-fold .accordion__item--key .accordion__panel p {
  color: rgba(237, 233, 227, 0.88);
}

.page-faq .steps {
  display: grid;
  gap: 14px;
  margin-top: 28px;
}

.page-faq .step-card {
  position: relative;
  padding: 20px 20px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-lg);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .step-card::before {
  content: "";
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 3px;
  background: linear-gradient(180deg, var(--gold), rgba(201, 162, 39, 0));
  opacity: 0.7;
}

.page-faq .step-card__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 13px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-card__title {
  margin: 8px 0 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--warm);
}

.page-faq .step-card__text {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .step-card__pass {
  margin: 14px 0 0;
  padding: 10px 14px;
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.5);
  border-left: 2px solid var(--cyan);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .step-card__passtag {
  display: block;
  margin-bottom: 4px;
  font-size: 11.5px;
  letter-spacing: 0.14em;
  color: var(--cyan);
}

.page-faq .step-card .checklist {
  margin-top: 14px;
}

.page-faq .step-card .checklist__item {
  width: 100%;
  padding: 9px 16px;
  border: 1px dashed var(--line-steel);
  border-radius: var(--r-pill);
  background: transparent;
  color: var(--mist);
  font-size: 13.5px;
  text-align: left;
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .step-card .checklist__item::before {
  content: "○ ";
}

.page-faq .step-card .checklist__item:hover {
  color: var(--warm);
  border-color: var(--line-gold);
}

.page-faq .step-card .checklist__item[data-done] {
  border-style: solid;
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.12);
  color: var(--gold-glow);
  box-shadow: 0 0 18px rgba(232, 206, 122, 0.18);
}

.page-faq .step-card .checklist__item[data-done]::before {
  content: "✓ ";
  color: var(--gold);
}

.page-faq .faq-figure {
  margin: 30px 0 0;
  border-radius: var(--r-lg);
  overflow: hidden;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .table-scroll {
  margin-top: 26px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow-x: auto;
}

.page-faq .table-scroll .data-table {
  margin: 0;
  min-width: 560px;
}

.page-faq .step-rail {
  display: grid;
  gap: 12px;
  margin: 4px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .step-rail__item {
  padding: 16px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(26, 31, 39, 0.72);
}

.page-faq .step-rail__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 12.5px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-rail__title {
  margin: 6px 0 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--warm);
}

.page-faq .step-rail__text {
  margin: 6px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--mist);
}

.page-faq .quota-path {
  display: grid;
  gap: 10px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .quota-path li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 12px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.4);
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .quota-path .folio {
  flex: none;
  color: var(--gold);
}

.page-faq .faq-qa {
  display: grid;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-qa .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-qa .accordion__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-qa__arrow {
  flex: none;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--cyan);
  border-bottom: 2px solid var(--cyan);
  transform: rotate(45deg);
  transition: transform 0.2s ease;
}

.page-faq .faq-qa .accordion__item[data-open] .faq-qa__arrow {
  transform: rotate(-135deg);
}

.page-faq .faq-qa .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-help {
  display: grid;
  gap: 22px;
  padding: 26px 22px;
  border: 1px solid rgba(201, 162, 39, 0.28);
  border-radius: var(--r-lg);
  background: linear-gradient(150deg, rgba(123, 30, 43, 0.55), rgba(26, 31, 39, 0.95) 58%);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-help .section-head__note {
  margin-top: 12px;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-help__list {
  display: grid;
  gap: 10px;
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-help__list li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 14px;
  font-size: 14px;
  color: rgba(237, 233, 227, 0.75);
}

.page-faq .faq-help__list strong {
  font-family: var(--font-mono);
  font-weight: 500;
  font-size: 15px;
  color: var(--gold-glow);
  word-break: break-all;
}

.page-faq .faq-help__hours {
  margin: 16px 0 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.72);
}

.page-faq .faq-help .btn {
  margin-top: 20px;
}

.page-faq .faq-help__panel {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(15, 18, 22, 0.55);
}

.page-faq .faq-help__panel-title {
  margin: 0 0 12px;
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}

.page-faq .faq-help__checklist {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--warm);
}

@media (min-width: 760px) {
  .page-faq .faq-hero h1 {
    font-size: 40px;
  }

  .page-faq .steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-help {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.95fr);
    align-items: start;
    padding: 32px 28px;
    gap: 28px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 44px 0 16px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    align-items: end;
    gap: 48px;
  }

  .page-faq .faq-hero h1 {
    font-size: 50px;
    max-width: 17ch;
  }

  .page-faq .faq-hero__lede {
    font-size: 17px;
  }

  .page-faq .faq-jump__inner {
    padding: 12px 0;
  }
}

@media (min-width: 1080px) {
  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 20px;
    margin-top: 36px;
  }

  .page-faq .step-card:nth-child(even) {
    transform: translateY(26px);
  }

  .page-faq .step-card::after {
    content: "";
    position: absolute;
    top: 30px;
    left: -20px;
    width: 20px;
    height: 1px;
    background: var(--line-gold);
  }

  .page-faq .step-card:first-child::after {
    display: none;
  }
}

.page-faq {
  --faq-shadow: 0 16px 38px rgba(0, 0, 0, 0.42);
  display: block;
}

.page-faq .faq-hero {
  padding: 26px 0 10px;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 28px;
  margin-top: 18px;
}

.page-faq .faq-hero h1 {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-weight: 800;
  font-size: 30px;
  line-height: 1.28;
  letter-spacing: -0.01em;
  color: var(--warm);
}

.page-faq .faq-hero__lede {
  margin: 16px 0 0;
  max-width: 42ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .faq-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stat {
  padding: 14px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: linear-gradient(160deg, rgba(46, 58, 74, 0.55), rgba(26, 31, 39, 0.9));
}

.page-faq .faq-stat__num {
  display: block;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 22px;
  line-height: 1.15;
  color: var(--gold);
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 6px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--mist);
}

.page-faq .faq-jump {
  position: sticky;
  top: 0;
  z-index: 30;
  margin-top: 14px;
  background: rgba(15, 18, 22, 0.92);
  backdrop-filter: blur(10px);
  border-top: 1px solid var(--line-soft);
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .faq-jump__inner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-jump__inner::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-jump__label {
  flex: none;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--gold);
}

.page-faq .faq-jump__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-jump__link {
  display: inline-block;
  white-space: nowrap;
  padding: 6px 14px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-pill);
  font-size: 13px;
  color: var(--mist);
  text-decoration: none;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  color: var(--cyan);
  border-color: rgba(79, 209, 197, 0.5);
}

.page-faq .faq-jump__link.is-current {
  color: var(--gold);
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.1);
}

.page-faq .faq-block {
  scroll-margin-top: 76px;
}

.page-faq .faq-block .section-head__note {
  margin-top: 12px;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-inline-note {
  margin: 18px 0 0;
  max-width: 60ch;
  font-size: 14px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-fold {
  margin-top: 4px;
  display: grid;
  gap: 10px;
}

.page-faq .faq-fold .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-fold .accordion__trigger {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 12px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-fold__name {
  font-size: 16px;
  font-weight: 700;
}

.page-faq .faq-fold__hint {
  flex-basis: 100%;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
}

.page-faq .faq-fold .folio {
  color: var(--gold);
  font-size: 13px;
}

.page-faq .faq-fold .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-fold .accordion__item--key {
  background: linear-gradient(135deg, var(--wine), var(--wine-lift));
  border-color: rgba(232, 206, 122, 0.35);
}

.page-faq .faq-fold .accordion__item--key .folio {
  color: var(--gold-glow);
}

.page-faq .faq-fold .accordion__item--key .faq-fold__hint {
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-fold .accordion__item--key .accordion__panel p {
  color: rgba(237, 233, 227, 0.88);
}

.page-faq .steps {
  display: grid;
  gap: 14px;
  margin-top: 28px;
}

.page-faq .step-card {
  position: relative;
  padding: 20px 20px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-lg);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .step-card::before {
  content: "";
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 3px;
  background: linear-gradient(180deg, var(--gold), rgba(201, 162, 39, 0));
  opacity: 0.7;
}

.page-faq .step-card__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 13px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-card__title {
  margin: 8px 0 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--warm);
}

.page-faq .step-card__text {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .step-card__pass {
  margin: 14px 0 0;
  padding: 10px 14px;
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.5);
  border-left: 2px solid var(--cyan);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .step-card__passtag {
  display: block;
  margin-bottom: 4px;
  font-size: 11.5px;
  letter-spacing: 0.14em;
  color: var(--cyan);
}

.page-faq .step-card .checklist {
  margin-top: 14px;
}

.page-faq .step-card .checklist__item {
  width: 100%;
  padding: 9px 16px;
  border: 1px dashed var(--line-steel);
  border-radius: var(--r-pill);
  background: transparent;
  color: var(--mist);
  font-size: 13.5px;
  text-align: left;
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .step-card .checklist__item::before {
  content: "○ ";
}

.page-faq .step-card .checklist__item:hover {
  color: var(--warm);
  border-color: var(--line-gold);
}

.page-faq .step-card .checklist__item[data-done] {
  border-style: solid;
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.12);
  color: var(--gold-glow);
  box-shadow: 0 0 18px rgba(232, 206, 122, 0.18);
}

.page-faq .step-card .checklist__item[data-done]::before {
  content: "✓ ";
  color: var(--gold);
}

.page-faq .faq-figure {
  margin: 30px 0 0;
  border-radius: var(--r-lg);
  overflow: hidden;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .table-scroll {
  margin-top: 26px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow-x: auto;
}

.page-faq .table-scroll .data-table {
  margin: 0;
  min-width: 560px;
}

.page-faq .step-rail {
  display: grid;
  gap: 12px;
  margin: 4px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .step-rail__item {
  padding: 16px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(26, 31, 39, 0.72);
}

.page-faq .step-rail__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 12.5px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-rail__title {
  margin: 6px 0 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--warm);
}

.page-faq .step-rail__text {
  margin: 6px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--mist);
}

.page-faq .quota-path {
  display: grid;
  gap: 10px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .quota-path li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 12px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.4);
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .quota-path .folio {
  flex: none;
  color: var(--gold);
}

.page-faq .faq-qa {
  display: grid;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-qa .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-qa .accordion__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-qa__arrow {
  flex: none;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--cyan);
  border-bottom: 2px solid var(--cyan);
  transform: rotate(45deg);
  transition: transform 0.2s ease;
}

.page-faq .faq-qa .accordion__item[data-open] .faq-qa__arrow {
  transform: rotate(-135deg);
}

.page-faq .faq-qa .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-help {
  display: grid;
  gap: 22px;
  padding: 26px 22px;
  border: 1px solid rgba(201, 162, 39, 0.28);
  border-radius: var(--r-lg);
  background: linear-gradient(150deg, rgba(123, 30, 43, 0.55), rgba(26, 31, 39, 0.95) 58%);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-help .section-head__note {
  margin-top: 12px;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-help__list {
  display: grid;
  gap: 10px;
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-help__list li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 14px;
  font-size: 14px;
  color: rgba(237, 233, 227, 0.75);
}

.page-faq .faq-help__list strong {
  font-family: var(--font-mono);
  font-weight: 500;
  font-size: 15px;
  color: var(--gold-glow);
  word-break: break-all;
}

.page-faq .faq-help__hours {
  margin: 16px 0 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.72);
}

.page-faq .faq-help .btn {
  margin-top: 20px;
}

.page-faq .faq-help__panel {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(15, 18, 22, 0.55);
}

.page-faq .faq-help__panel-title {
  margin: 0 0 12px;
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}

.page-faq .faq-help__checklist {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--warm);
}

@media (min-width: 760px) {
  .page-faq .faq-hero h1 {
    font-size: 40px;
  }

  .page-faq .steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-help {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.95fr);
    align-items: start;
    padding: 32px 28px;
    gap: 28px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 44px 0 16px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    align-items: end;
    gap: 48px;
  }

  .page-faq .faq-hero h1 {
    font-size: 50px;
    max-width: 17ch;
  }

  .page-faq .faq-hero__lede {
    font-size: 17px;
  }

  .page-faq .faq-jump__inner {
    padding: 12px 0;
  }
}

@media (min-width: 1080px) {
  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 20px;
    margin-top: 36px;
  }

  .page-faq .step-card:nth-child(even) {
    transform: translateY(26px);
  }

  .page-faq .step-card::after {
    content: "";
    position: absolute;
    top: 30px;
    left: -20px;
    width: 20px;
    height: 1px;
    background: var(--line-gold);
  }

  .page-faq .step-card:first-child::after {
    display: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step-card:nth-child(even) {
    transform: none;
  }

  .page-faq .faq-qa__arrow,
  .page-faq .faq-jump__link,
  .page-faq .step-card .checklist__item {
    transition: none;
  }
}

/* ===== 页面作用域：faq ===== */
.page-faq {
  --faq-shadow: 0 16px 38px rgba(0, 0, 0, 0.42);
  display: block;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding: 26px 0 10px;
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: 28px;
  margin-top: 18px;
}

.page-faq .faq-hero h1 {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-weight: 800;
  font-size: 30px;
  line-height: 1.28;
  letter-spacing: -0.01em;
  color: var(--warm);
}

.page-faq .faq-hero__lede {
  margin: 16px 0 0;
  max-width: 42ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .faq-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-stat {
  padding: 14px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: linear-gradient(160deg, rgba(46, 58, 74, 0.55), rgba(26, 31, 39, 0.9));
}

.page-faq .faq-stat__num {
  display: block;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 22px;
  line-height: 1.15;
  color: var(--gold);
}

.page-faq .faq-stat__label {
  display: block;
  margin-top: 6px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--mist);
}

/* ---------- 快速定位条 ---------- */
.page-faq .faq-jump {
  position: sticky;
  top: 0;
  z-index: 30;
  margin-top: 14px;
  background: rgba(15, 18, 22, 0.92);
  backdrop-filter: blur(10px);
  border-top: 1px solid var(--line-soft);
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .faq-jump__inner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  overflow-x: auto;
  scrollbar-width: none;
}

.page-faq .faq-jump__inner::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-jump__label {
  flex: none;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--gold);
}

.page-faq .faq-jump__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-jump__link {
  display: inline-block;
  white-space: nowrap;
  padding: 6px 14px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-pill);
  font-size: 13px;
  color: var(--mist);
  text-decoration: none;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  color: var(--cyan);
  border-color: rgba(79, 209, 197, 0.5);
}

.page-faq .faq-jump__link.is-current {
  color: var(--gold);
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.1);
}

/* ---------- 区块公共 ---------- */
.page-faq .faq-block {
  scroll-margin-top: 76px;
}

.page-faq .faq-block .section-head__note {
  margin-top: 12px;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-inline-note {
  margin: 18px 0 0;
  max-width: 60ch;
  font-size: 14px;
  line-height: 1.8;
  color: var(--mist);
}

/* ---------- 四栏折叠目录 ---------- */
.page-faq .faq-fold {
  margin-top: 4px;
  display: grid;
  gap: 10px;
}

.page-faq .faq-fold .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-fold .accordion__trigger {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 12px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-fold__name {
  font-size: 16px;
  font-weight: 700;
}

.page-faq .faq-fold__hint {
  flex-basis: 100%;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
}

.page-faq .faq-fold .folio {
  color: var(--gold);
  font-size: 13px;
}

.page-faq .faq-fold .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .faq-fold .accordion__item--key {
  background: linear-gradient(135deg, var(--wine), var(--wine-lift));
  border-color: rgba(232, 206, 122, 0.35);
}

.page-faq .faq-fold .accordion__item--key .folio {
  color: var(--gold-glow);
}

.page-faq .faq-fold .accordion__item--key .faq-fold__hint {
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-fold .accordion__item--key .accordion__panel p {
  color: rgba(237, 233, 227, 0.88);
}

/* ---------- 四步排查卡 ---------- */
.page-faq .steps {
  display: grid;
  gap: 14px;
  margin-top: 28px;
}

.page-faq .step-card {
  position: relative;
  padding: 20px 20px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-lg);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .step-card::before {
  content: "";
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 3px;
  background: linear-gradient(180deg, var(--gold), rgba(201, 162, 39, 0));
  opacity: 0.7;
}

.page-faq .step-card__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 13px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-card__title {
  margin: 8px 0 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--warm);
}

.page-faq .step-card__text {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--mist);
}

.page-faq .step-card__pass {
  margin: 14px 0 0;
  padding: 10px 14px;
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.5);
  border-left: 2px solid var(--cyan);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .step-card__passtag {
  display: block;
  margin-bottom: 4px;
  font-size: 11.5px;
  letter-spacing: 0.14em;
  color: var(--cyan);
}

.page-faq .step-card .checklist {
  margin-top: 14px;
}

.page-faq .step-card .checklist__item {
  width: 100%;
  padding: 9px 16px;
  border: 1px dashed var(--line-steel);
  border-radius: var(--r-pill);
  background: transparent;
  color: var(--mist);
  font-size: 13.5px;
  text-align: left;
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}

.page-faq .step-card .checklist__item::before {
  content: "○ ";
}

.page-faq .step-card .checklist__item:hover {
  color: var(--warm);
  border-color: var(--line-gold);
}

.page-faq .step-card .checklist__item[data-done] {
  border-style: solid;
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.12);
  color: var(--gold-glow);
  box-shadow: 0 0 18px rgba(232, 206, 122, 0.18);
}

.page-faq .step-card .checklist__item[data-done]::before {
  content: "✓ ";
  color: var(--gold);
}

/* ---------- 图片容器 ---------- */
.page-faq .faq-figure {
  margin: 30px 0 0;
  border-radius: var(--r-lg);
  overflow: hidden;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 表格 ---------- */
.page-faq .table-scroll {
  margin-top: 26px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow-x: auto;
}

.page-faq .table-scroll .data-table {
  margin: 0;
  min-width: 560px;
}

/* ---------- 回退步骤轨 ---------- */
.page-faq .step-rail {
  display: grid;
  gap: 12px;
  margin: 4px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .step-rail__item {
  padding: 16px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(26, 31, 39, 0.72);
}

.page-faq .step-rail__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 12.5px;
  letter-spacing: 0.16em;
  color: var(--gold);
}

.page-faq .step-rail__title {
  margin: 6px 0 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--warm);
}

.page-faq .step-rail__text {
  margin: 6px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--mist);
}

/* ---------- 额度查询路径 ---------- */
.page-faq .quota-path {
  display: grid;
  gap: 10px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .quota-path li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 12px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.4);
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--warm);
}

.page-faq .quota-path .folio {
  flex: none;
  color: var(--gold);
}

/* ---------- 问答手风琴 ---------- */
.page-faq .faq-qa {
  display: grid;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-qa .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}

.page-faq .faq-qa .accordion__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
}

.page-faq .faq-qa__arrow {
  flex: none;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--cyan);
  border-bottom: 2px solid var(--cyan);
  transform: rotate(45deg);
  transition: transform 0.2s ease;
}

.page-faq .faq-qa .accordion__item[data-open] .faq-qa__arrow {
  transform: rotate(-135deg);
}

.page-faq .faq-qa .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}

/* ---------- 转人工 ---------- */
.page-faq .faq-help {
  display: grid;
  gap: 22px;
  padding: 26px 22px;
  border: 1px solid rgba(201, 162, 39, 0.28);
  border-radius: var(--r-lg);
  background: linear-gradient(150deg, rgba(123, 30, 43, 0.55), rgba(26, 31, 39, 0.95) 58%);
  box-shadow: var(--faq-shadow);
}

.page-faq .faq-help .section-head__note {
  margin-top: 12px;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.8);
}

.page-faq .faq-help__list {
  display: grid;
  gap: 10px;
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-help__list li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 14px;
  font-size: 14px;
  color: rgba(237, 233, 227, 0.75);
}

.page-faq .faq-help__list strong {
  font-family: var(--font-mono);
  font-weight: 500;
  font-size: 15px;
  color: var(--gold-glow);
  word-break: break-all;
}

.page-faq .faq-help__hours {
  margin: 16px 0 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.72);
}

.page-faq .faq-help .btn {
  margin-top: 20px;
}

.page-faq .faq-help__panel {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(15, 18, 22, 0.55);
}

.page-faq .faq-help__panel-title {
  margin: 0 0 12px;
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}

.page-faq .faq-help__checklist {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--warm);
}

/* ---------- 响应式 ---------- */
@media (min-width: 760px) {
  .page-faq .faq-hero h1 {
    font-size: 40px;
  }

  .page-faq .steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-help {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.95fr);
    align-items: start;
    padding: 32px 28px;
    gap: 28px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 44px 0 16px;
  }

  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    align-items: end;
    gap: 48px;
  }

  .page-faq .faq-hero h1 {
    font-size: 50px;
    max-width: 17ch;
  }

  .page-faq .faq-hero__lede {
    font-size: 17px;
  }

  .page-faq .faq-jump__inner {
    padding: 12px 0;
  }
}

@media (min-width: 1080px) {
  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 20px;
    margin-top: 36px;
  }

  .page-faq .step-card:nth-child(even) {
    transform: translateY(26px);
  }

  .page-faq .step-card::after {
    content: "";
    position: absolute;
    top: 30px;
    left: -20px;
    width: 20px;
    height: 1px;
    background: var(--line-gold);
  }

  .page-faq .step-card:first-child::after {
    display: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step-card:nth-child(even) {
    transform: none;
  }

  .page-faq .faq-qa__arrow,
  .page-faq .faq-jump__link,
  .page-faq .step-card .checklist__item {
    transition: none;
  }
}

.page-faq {
  --faq-shadow: 0 16px 38px rgba(0, 0, 0, 0.42);
  display: block;
}
.page-faq .faq-hero {
  padding: 26px 0 10px;
}
.page-faq .faq-hero__grid {
  display: grid;
  gap: 28px;
  margin-top: 18px;
}
.page-faq .faq-hero h1 {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-weight: 800;
  font-size: 30px;
  line-height: 1.28;
  letter-spacing: -0.01em;
  color: var(--warm);
}
.page-faq .faq-hero__lede {
  margin: 16px 0 0;
  max-width: 42ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--mist);
}
.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}
.page-faq .faq-stats {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 0;
  padding: 0;
  list-style: none;
}
.page-faq .faq-stat {
  padding: 14px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: linear-gradient(160deg, rgba(46, 58, 74, 0.55), rgba(26, 31, 39, 0.9));
}
.page-faq .faq-stat__num {
  display: block;
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 22px;
  line-height: 1.15;
  color: var(--gold);
}
.page-faq .faq-stat__label {
  display: block;
  margin-top: 6px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--mist);
}
.page-faq .faq-jump {
  position: sticky;
  top: 0;
  z-index: 30;
  margin-top: 14px;
  background: rgba(15, 18, 22, 0.92);
  backdrop-filter: blur(10px);
  border-top: 1px solid var(--line-soft);
  border-bottom: 1px solid var(--line-soft);
}
.page-faq .faq-jump__inner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  overflow-x: auto;
  scrollbar-width: none;
}
.page-faq .faq-jump__inner::-webkit-scrollbar {
  display: none;
}
.page-faq .faq-jump__label {
  flex: none;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--gold);
}
.page-faq .faq-jump__list {
  display: flex;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
}
.page-faq .faq-jump__link {
  display: inline-block;
  white-space: nowrap;
  padding: 6px 14px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-pill);
  font-size: 13px;
  color: var(--mist);
  text-decoration: none;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}
.page-faq .faq-jump__link:hover,
.page-faq .faq-jump__link:focus-visible {
  color: var(--cyan);
  border-color: rgba(79, 209, 197, 0.5);
}
.page-faq .faq-jump__link.is-current {
  color: var(--gold);
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.1);
}
.page-faq .faq-block {
  scroll-margin-top: 76px;
}
.page-faq .faq-block .section-head__note {
  margin-top: 12px;
  max-width: 46ch;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}
.page-faq .faq-inline-note {
  margin: 18px 0 0;
  max-width: 60ch;
  font-size: 14px;
  line-height: 1.8;
  color: var(--mist);
}
.page-faq .faq-fold {
  margin-top: 4px;
  display: grid;
  gap: 10px;
}
.page-faq .faq-fold .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}
.page-faq .faq-fold .accordion__trigger {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 12px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  text-align: left;
  cursor: pointer;
}
.page-faq .faq-fold__name {
  font-size: 16px;
  font-weight: 700;
}
.page-faq .faq-fold__hint {
  flex-basis: 100%;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
}
.page-faq .faq-fold .folio {
  color: var(--gold);
  font-size: 13px;
}
.page-faq .faq-fold .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}
.page-faq .faq-fold .accordion__item--key {
  background: linear-gradient(135deg, var(--wine), var(--wine-lift));
  border-color: rgba(232, 206, 122, 0.35);
}
.page-faq .faq-fold .accordion__item--key .folio {
  color: var(--gold-glow);
}
.page-faq .faq-fold .accordion__item--key .faq-fold__hint {
  color: rgba(237, 233, 227, 0.8);
}
.page-faq .faq-fold .accordion__item--key .accordion__panel p {
  color: rgba(237, 233, 227, 0.88);
}
.page-faq .steps {
  display: grid;
  gap: 14px;
  margin-top: 28px;
}
.page-faq .step-card {
  position: relative;
  padding: 20px 20px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-lg);
  background: var(--slate);
  overflow: hidden;
}
.page-faq .step-card::before {
  content: "";
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 3px;
  background: linear-gradient(180deg, var(--gold), rgba(201, 162, 39, 0));
  opacity: 0.7;
}
.page-faq .step-card__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 13px;
  letter-spacing: 0.16em;
  color: var(--gold);
}
.page-faq .step-card__title {
  margin: 8px 0 0;
  font-size: 18px;
  font-weight: 700;
  line-height: 1.4;
  color: var(--warm);
}
.page-faq .step-card__text {
  margin: 10px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--mist);
}
.page-faq .step-card__pass {
  margin: 14px 0 0;
  padding: 10px 14px;
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.5);
  border-left: 2px solid var(--cyan);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--warm);
}
.page-faq .step-card__passtag {
  display: block;
  margin-bottom: 4px;
  font-size: 11.5px;
  letter-spacing: 0.14em;
  color: var(--cyan);
}
.page-faq .step-card .checklist {
  margin-top: 14px;
}
.page-faq .step-card .checklist__item {
  width: 100%;
  padding: 9px 16px;
  border: 1px dashed var(--line-steel);
  border-radius: var(--r-pill);
  background: transparent;
  color: var(--mist);
  font-size: 13.5px;
  text-align: left;
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, background-color 0.2s ease;
}
.page-faq .step-card .checklist__item::before {
  content: "○ ";
}
.page-faq .step-card .checklist__item:hover {
  color: var(--warm);
  border-color: var(--line-gold);
}
.page-faq .step-card .checklist__item[data-done] {
  border-style: solid;
  border-color: var(--line-gold);
  background: rgba(201, 162, 39, 0.12);
  color: var(--gold-glow);
  box-shadow: 0 0 18px rgba(232, 206, 122, 0.18);
}
.page-faq .step-card .checklist__item[data-done]::before {
  content: "✓ ";
  color: var(--gold);
}
.page-faq .faq-figure {
  margin: 30px 0 0;
  border-radius: var(--r-lg);
  overflow: hidden;
}
.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}
.page-faq .table-scroll {
  margin-top: 26px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  overflow-x: auto;
}
.page-faq .table-scroll .data-table {
  margin: 0;
  min-width: 560px;
}
.page-faq .step-rail {
  display: grid;
  gap: 12px;
  margin: 4px 0 0;
  padding: 0;
  list-style: none;
}
.page-faq .step-rail__item {
  padding: 16px 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(26, 31, 39, 0.72);
}
.page-faq .step-rail__num {
  font-family: var(--font-mono);
  font-variant-numeric: tabular-nums;
  font-size: 12.5px;
  letter-spacing: 0.16em;
  color: var(--gold);
}
.page-faq .step-rail__title {
  margin: 6px 0 0;
  font-size: 16px;
  font-weight: 700;
  color: var(--warm);
}
.page-faq .step-rail__text {
  margin: 6px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--mist);
}
.page-faq .quota-path {
  display: grid;
  gap: 10px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}
.page-faq .quota-path li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 12px 16px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-sm);
  background: rgba(46, 58, 74, 0.4);
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--warm);
}
.page-faq .quota-path .folio {
  flex: none;
  color: var(--gold);
}
.page-faq .faq-qa {
  display: grid;
  gap: 10px;
  margin-top: 22px;
}
.page-faq .faq-qa .accordion__item {
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: var(--slate);
  overflow: hidden;
}
.page-faq .faq-qa .accordion__trigger {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: 0;
  color: var(--warm);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  text-align: left;
  cursor: pointer;
}
.page-faq .faq-qa__arrow {
  flex: none;
  width: 9px;
  height: 9px;
  border-right: 2px solid var(--cyan);
  border-bottom: 2px solid var(--cyan);
  transform: rotate(45deg);
  transition: transform 0.2s ease;
}
.page-faq .faq-qa .accordion__item[data-open] .faq-qa__arrow {
  transform: rotate(-135deg);
}
.page-faq .faq-qa .accordion__panel p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--mist);
}
.page-faq .faq-help {
  display: grid;
  gap: 22px;
  padding: 26px 22px;
  border: 1px solid rgba(201, 162, 39, 0.28);
  border-radius: var(--r-lg);
  background: linear-gradient(150deg, rgba(123, 30, 43, 0.55), rgba(26, 31, 39, 0.95) 58%);
  box-shadow: var(--faq-shadow);
}
.page-faq .faq-help .section-head__note {
  margin-top: 12px;
  font-size: 15px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.8);
}
.page-faq .faq-help__list {
  display: grid;
  gap: 10px;
  margin: 20px 0 0;
  padding: 0;
  list-style: none;
}
.page-faq .faq-help__list li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 14px;
  font-size: 14px;
  color: rgba(237, 233, 227, 0.75);
}
.page-faq .faq-help__list strong {
  font-family: var(--font-mono);
  font-weight: 500;
  font-size: 15px;
  color: var(--gold-glow);
  word-break: break-all;
}
.page-faq .faq-help__hours {
  margin: 16px 0 0;
  font-size: 13.5px;
  line-height: 1.8;
  color: rgba(237, 233, 227, 0.72);
}
.page-faq .faq-help .btn {
  margin-top: 20px;
}
.page-faq .faq-help__panel {
  padding: 18px;
  border: 1px solid var(--line-soft);
  border-radius: var(--r-md);
  background: rgba(15, 18, 22, 0.55);
}
.page-faq .faq-help__panel-title {
  margin: 0 0 12px;
  font-size: 13px;
  letter-spacing: 0.12em;
  color: var(--cyan);
}
.page-faq .faq-help__checklist {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 20px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--warm);
}
@media (min-width: 760px) {
  .page-faq .faq-hero h1 {
    font-size: 40px;
  }
  .page-faq .steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }
  .page-faq .faq-help {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 0.95fr);
    align-items: start;
    padding: 32px 28px;
    gap: 28px;
  }
}
@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: 44px 0 16px;
  }
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    align-items: end;
    gap: 48px;
  }
  .page-faq .faq-hero h1 {
    font-size: 50px;
    max-width: 17ch;
  }
  .page-faq .faq-hero__lede {
    font-size: 17px;
  }
  .page-faq .faq-jump__inner {
    padding: 12px 0;
  }
}
@media (min-width: 1080px) {
  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 20px;
    margin-top: 36px;
  }
  .page-faq .step-card:nth-child(even) {
    transform: translateY(26px);
  }
  .page-faq .step-card::after {
    content: "";
    position: absolute;
    top: 30px;
    left: -20px;
    width: 20px;
    height: 1px;
    background: var(--line-gold);
  }
  .page-faq .step-card:first-child::after {
    display: none;
  }
}
@media (prefers-reduced-motion: reduce) {
  .page-faq .step-card:nth-child(even) {
    transform: none;
  }
  .page-faq .faq-qa__arrow,
  .page-faq .faq-jump__link,
  .page-faq .step-card .checklist__item {
    transition: none;
  }
}